SAFE HOLIDAYS
This year, more than ever, our accuracy will be tested: there is no margin for error because our health and responsibility for that of our guests are at stake . Opening the hotel will be challenging from every point of view, given all the new rules to follow, but we have been here for more than forty years and we want to guarantee our guests a quality service and the opportunity to relax by the sea even in this situation. emergency (because if not of us, knowing us and knowing how we work, who could they trust?) and we will get involved with all our energies.Let's assume that cleanliness and hygiene have always been a priority for us and our reviews prove it.
Francesca (my mother, the owner of the hotel for almost 40 years) and Monica (head of the cleaning "brigade", with us for more than 15 years) have always been very scrupulous in training our staff so that everyone collaborates in the maximum attention.
Already in the normal way all the common areas are cleaned 3 times a day, but this year there will be people in charge of sanitizing the common areas constantly .
We are committed to respecting all the provisions given to guarantee safety and to enforce the health and hygiene prevention measures for all our guests (surely they will already be familiar with the prevention measures but for safety all the necessary signs will be placed in clearly visible areas ).
Here are some of the generic rules but on request we can send everyone the list of measures that we will take in each area of the Hotel (which will be sent to all those who have booked, before arrival):
BEACH:
- Spaced umbrellas = more space for everyone!
- Sanitized beds at each change of clientele
- Obligation to wear a mask only at the beach bar
- Frequent sanitation of all areas (e.g. bathrooms and showers)
COMMON AREAS:
- All areas will be sanitized several times a day and with a frequency appropriate to the turnout
- Sanitizing gel will be available in each area
- Obligation to maintain a distance of at least 1 meter between people
- Obligation to wear a mask when approaching other people and moving from one environment to another
- Toilets sanitized several times a day and equipped with soap and germic products
- Trained staff equipped with all protective measures
RECEPTION:
- Check In Online: 3 days before arrival you will receive an email with the data to be entered for a quick registration; upon arrival at the hotel only the "head of the family" will have to show their ID
- For families or groups we ask only one representative to approach the Reception
- Sanitizing gel available
- Emergency kit available at the reception
- Possibility to purchase additional masks
- Trained staff with personal protection measures
BAR:
- Table service will be carried out, naturally even the tables in the garden will be constantly sanitized
- Maintaining the social distance of at least 1 meter
- Possibility to order and consume at the counter, while maintaining a distance of at least 1 meter
- Distribution of tables in order to guarantee the interpersonal distance of at least one meter between people
- Sanitizing gel dispensers
- Trained personnel equipped with specific personal protective equipment
ROOMS:
- Of course, at the departure of our guests, the room will be sanitized with special certified products and all the tools used for cleaning each room will be sanitized.
- The laundry washing products will remain the same as they were already among the best germicides on the market (always one step ahead !!)
- Trained personnel equipped with specific personal protective equipment
- Possibility, on request, not to let our cleaning staff in
- Possibility, on request, to have meals in the room (with advance booking)
RESTAURANT :
- Tables spaced 2 meters apart with at least 1 meter between seats.
- Trained personnel equipped with specific personal protective equipment
- The buffets will remain but will be protected by plexiglass barriers and will be served directly by our dining room staff
- Breakfast: buffet served and drinks with table service by the dining room staff
- Reserved table for each room
- Surfaces always sanitized
- Meal times will be flexible as always and there will be NO shifts, we will simply be able to take fewer reservations with full board in order to guarantee safety distances for our guests.
POOL:
- The beds will be sanitized after each use
- Spacing of at least one meter between the beds and tables
- Water chlorination like that of the past years as it is already up to standard
- Access to the hot tub will be allowed for a maximum of 10 minutes per family (obviously you can do it several times a day, but the important thing is to give everyone the opportunity to use it
- Trained personnel equipped with specific personal protective equipment
CHILDREN'S AREA:
- Animation present both in the hotel and on the beach
- Games organized in such a way as to allow children to maintain the social distance of at least one meter (however, it will be treated in such a way that children experience it as a game)
- Tables and games will be sanitized after each use
- Trained personnel equipped with specific personal protective equipment
HEALTH CENTRE:
- It is possible to use the sauna and turkish bath only by reservation and for a limited time
- Sanitation of the wellness area after each use
We already thank our guests for their collaboration in keeping the Bassetti Hotel a safe place so that everyone can spend a relaxing summer break in Pinarella di Cervia .
Linda & Family & Bassetti Staff